Terms & Conditions of using Stafftax

1. Stafftax is the trading name of Enable Ltd - company reg no: 4552449. Stafftax acts in the capacity of "payroll agent" on behalf of subscribers to its service. As "payroll agent", Stafftax is not a party to any employment arrangement entered into between a subscriber and their employee and is thus not responsible for payment of any statutory liability that may arise as a consequence of such an arrangement.
2. All pay periods administered by Stafftax will be based upon calendar weeks or calendar months. Other payroll periods requested by subscribers (eg. mid-month to mid-month) will generally not be accepted since Stafftax software systems and payroll runs are based upon complete weekly or monthly cycles. Where employment starts or ends during a week or month the first (or last) payslip issued will be (to or) from the date specified.
3. All Stafftax subscriptions will run for a specified period, normally twelve months, from the first week or month of tax records kept on behalf of a subscriber. One subscription covers one employee, or any number of single employees employed consecutively over a twelve month period. Where a subscriber joins Stafftax with retrospective employment liability to be calculated and declared, the subscription period will be backdated to the start of the period in question. Where the backdated period is more than twelve months duration an additional annual subscription (or subscriptions, if more than twenty four months) will be requested.
4. Where Statutory Sick Pay or Statutory Maternity Pay calculations are carried out on behalf of a subsciber in parallel with additional payroll calculations for a second or replacement employee during the same payroll period, Stafftax reserves the right to shorten a client's subscription period accordingly to cover the cost of additional work involved.
5. Where information concerning changes in employment arrangements are provided late by a subscriber, and especially where this results in a significant amount of extra work for Stafftax (eg. in amending client records, reissuing payslips or resubmitting statutory forms to the Inland Revenue), Stafftax reserves the right to shorten the period of a client's subscription, at its discretion, to cover the additional work involved.
6. Where a subscriber ceases to require the Stafftax service before their subscription period has expired, they will be entitled to a subscription refund, upon request, in line with our current fee tariff for short subscriptions. Our refund policy takes into account the deduction of a sum to cover additional work required to file statutory tax year-end returns (P35 and P14) on their behalf and to correspond with the Inland Revenue to close down the subscriber's PAYE scheme.
7. A full refund of a new Stafftax subscription is available within 14 days of joining if a subscriber decides not to use the service. Stafftax will retain an administrative fee of £20 plus VAT for full refunds requested after 14 days.
8. In the event of a dispute arising between a subscriber and their employee, Stafftax will act on our subscriber's instructions. However, factual payroll information will not be unreasonably withheld from an employee who has, in any case, a statutory right to access to their PAYE records. Stafftax also reserves the right to advise a subscriber that their proposed course of action in a dispute is in breach of their statutory obligations as an employer, and to refuse to carry out any such instructions from a subscriber if this is the case.
9. Stafftax will not bear any responsibility for Inland Revenue penalties or interest charges that may arise as a consequence of failure on a subscriber's part to make income tax or National Insurance liability payments due by dates advised by either Stafftax or the Inland Revenue, or as a consequence of failure to make information available to Stafftax which would affect or delay the submission to the Inland Revenue of statutory returns by due dates.
10. Stafftax will not bear any responsibility for additional tax and National Insurance liabilities which may arise as a consequence of a subscriber agreeing to pay a net wage to their employee where variations in the employee's personal tax code from the standard single person's tax allowance in any given tax year may result in the subscriber incurring additional liability to that which would have been incurred had a gross wage been agreed.
11. Stafftax will not accept liability for overpayment or underpayment of wages incurred as result of an error in processing a client's specified wage for any period of more than a month from the date that a first payslip for a full period of a week or month at the newly instructed rate is sent to the subscriber. It is each subscriber‚s responsibility to check payslips received from Stafftax to ensure that the specific net pay or gross pay sum they have stipulated is shown on the first full week or full month payslip provided.
12. Stafftax will not bear any responsibility for Inland Revenue penalties or interest charges which may arise as a result of employment arrangements existing prior to a subscriber joining Stafftax or for retrospective liability due or the consequences of late-filing a declaration of retrospective liability where Stafftax was joined after the due date.
13. While Stafftax will make every effort to make subscribers aware of the tax/NI implications of their proposed or actual employment arrangements under the PAYE system, Stafftax will not bear any responsibility for liabilities that may arise out of a subscriber's unfamiliarity with or lack of understanding of how the PAYE system works in terms of their own particular employment arrangements. Stafftax will not be held responsible for any additional tax/NI liability incurred as a consequence of failure to follow advice given by Stafftax to a subscriber.
14. Stafftax reserves the right to alter, amend and reissue the terms and conditions under which it provides its service in the light of changes in UK or EEC tax or employment law or in the light of issues that arise in the course of providing a service to its subscribers.
15. Stafftax will not accept liability for the consequences of any advice from Stafftax Legal given or omitted in error. Stafftax Legal is provided by LAW Express Ltd who are fully indemnified for the legal advice service that they provide.
16. Stafftax will not accept liability for any consequences arising from the failure of Stafftax to receive information from a subscriber or of a subscriber to receive information from Stafftax as a result of a failure of the postal system. Subscribers are strongly advised to contact Stafftax if information they are expecting from Stafftax has not been received within ten working days of it being due - unless they have already been advised by Stafftax of a longer timeframe or of specific reasons for such a delay.

Current edition : issued 18/8/03