Laura is the Head of Customer and Operations at Stafftax. Laura is passionate about championing the customer, inspiring and leading a high-performing team, turning strategy into results, exceeding targets, and continually improving the way we work to deliver our very best.

With expertise in processes, performance, team leadership, and driving efficiency, Laura supports and empowers teams to create exceptional customer experiences, build confidence, and bring ideas to life – always with the customer at the heart of everything.

Outside of work, Laura enjoys spending with family, often cheering from the sidelines of a football pitch! Laura also likes to stay active and catch up with friends whenever she can.

The Top 10 Interview Questions to ask any Household Staff

When you make the decision to hire a new member of staff for your household, the process of interview through to the trial and hire of an employee is vital. Here you can gauge if the person is right for the role.

But how do you gauge this? The best way to establish this is to ask them great, open-ended interview questions which will lead you to have an insight into how their mind and professional approach works…

Simplifying Household Payroll with Stafftax

Managing the intricacies of household payroll can be complex, requiring careful handling of employee details, salary requirements, and compliance with HM Revenue & Customs.

We spoke with Lucie, a Personal Assistant to a Stafftax customer about their experience employing household staff. With 14 members of staff employed to work in the household, for Lucie’s employer, simplifying their household payroll, and ensuring seamless and efficient payroll was essential…