Latest Service Update - July 2020:

We continue to experience a large volume of customer contact however we have made good progress with many workstreams over the last few weeks. For the coming few weeks ahead, here are some service and furlough related updates to be aware of:

1. Our phones will be open everyday from 9am to 1pm. We anticipate our phone lines to be extra busy over the coming weeks, if you cannot get through, you can email covid19queries@stafftax.co.uk or info@stafftax.co.uk (for non Furlough/Covid19 queries)

2. If you have yet to make your first furlough claim we encourage you to do this as there is now a deadline of the 31st July. The Furlough Portal has a detailed step by step guide on how to claim, alternatively email covid19queries@stafftax.co.uk.

3. If your employee has returned to work after a period of being on furlough, you can let us know by simply visiting the Furlough Portal and go to Step 7 'End Furlough'.

4. We will continue to furlough your employee until you either inform us to:

a. End Furlough, which can be done via the Furlough Portal. b. Apply part time/ flexible furlough, which can be done via the Furlough Portal. c. Make your employee redundant. To find out more about this, visit out contact us page. d. Tell us your nanny has left, which you can do via the Members Area.


 To read all our latest Covid-19/Furlough related FAQs click here. To access our newly built Furlough Portal click here

Natural Fit

Employment Costs

Whether you are employing someone for the first time or you have had domestic staff in the past, it is essential that you know from the outset what the costs of employing someone are going to be.

One of the most important things you can do to protect your costs is to agree a gross salary with your employee.

Gross Versus Net

A gross salary is inclusive of tax, employee's national insurance and any other monies payable on behalf of your employee, such as employee's pension contributions, student loans and tax on benefits in kind. The only expense it does not incorporate is Employer's National Insurance.

Employers who agree a net salary commit to paying all of these additional expenses on top of their employee's take-home pay and you may not always know what these will be, plus they can change in the future – if, for example, your employee has an undisclosed student loan or decides to pay more into their pension.

Other Employment Costs 

As well as your gross salary and Employer's National Insurance, you will need to think about the following:

• Employers Liability Insurance – this is a legal requirement.

• Employer's pension contributions – under recent government legislation most employers will be required to pay into a workplace pension for their employees (see Pensions for further information)

• If you are employing a payroll company such as Stafftax you will need to account for our annual subscription fee.

• If you are not subscribing to Stafftax you will need to get a Contract of Employment drawn up by a solicitor.

• If your employee is off sick or goes on maternity leave will you need to have a replacement?

Once you understand your costs, use our Employer Checklist to make sure you understand all the obligatory steps to taking on a new employee. Please feel free to call us with any questions. 

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