Latest Service Update - July 2020:

We continue to experience a large volume of customer contact however we have made good progress with many workstreams over the last few weeks. For the coming few weeks ahead, here are some service and furlough related updates to be aware of:

1. Our phones will be open everyday from 9am to 1pm. We anticipate our phone lines to be extra busy over the coming weeks, if you cannot get through, you can email covid19queries@stafftax.co.uk or info@stafftax.co.uk (for non Furlough/Covid19 queries)

2. If you have yet to make your first furlough claim we encourage you to do this as there is now a deadline of the 31st July. The Furlough Portal has a detailed step by step guide on how to claim, alternatively email covid19queries@stafftax.co.uk.

3. If your employee has returned to work after a period of being on furlough, you can let us know by simply visiting the Furlough Portal and go to Step 7 'End Furlough'.

4. We will continue to furlough your employee until you either inform us to:

a. End Furlough, which can be done via the Furlough Portal. b. Apply part time/ flexible furlough, which can be done via the Furlough Portal. c. Make your employee redundant. To find out more about this, visit out contact us page. d. Tell us your nanny has left, which you can do via the Members Area.


 To read all our latest Covid-19/Furlough related FAQs click here. To access our newly built Furlough Portal click here

Natural Fit

Statutory Sick Pay

You are required to administer Statutory Sick Pay when your employee is absent from work due to sickness.

How much is Statutory Sick Pay and how is it paid?

The 2020-21 rate of SSP is £95.85 gross per week and is paid the same way as the employees normally salary (weekly or monthly). A payslip should be provided detailing the SSP and both Tax and National Insurance will be deducted in the usual way.

When is it paid?

It is not paid for the first three consecutive working days of illness (not including weekends or days not normally worked). These three days are known as 'waiting days' and any payment of salary to the employee for these days is at the employer's discretion. On the fourth consecutive day Statutory Sick Pay is paid instead of, or as part of, the employee's normal rate of pay, for up to 28 weeks.

Who Can and Cannot Qualify

To qualify employees must have been ill for at least 4 days in a row, be earning at least the Lower Earnings Limit, and inform their employer of their illness within seven days or by their employer's deadline (if they have one stipulated in the Employment Contract).

Employees cannot qualify if they have received the maximum amount of Statutory Sick Pay (28 weeks), they have taken three years or more 'linked periods' of sickness – where four or more days of sickness happen within eight weeks of each other continually – or if they are receiving Statutory Maternity Pay.

Need support managing Statutory Sick Pay?

Stafftax can advise on this matter and administer for you as part of your subscription.

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